Customising Your Consultation Templates

Copy a built-in consultation template and make it your own: rename and reorder fields, add text boxes, tick boxes, checklists and diagrams, pre-fill default text, and archive a template you no longer use.

5 min read Updated 12 October 2026

Customising Your Consultation Templates

Daobook comes with four consultation templates. Copy one and change its fields, and your notes follow the way you already work — your headings, your order, your checklists.

Step 1: Open your templates

Go to Settings, open the Communications tab and click "Consultation Templates". You'll see:

  • System Templates — the four built-in ones: Initial Consultation, Return Consultation, General and Simple.
  • Business Templates — the templates your practice has made.
  • My Templates — your personal templates. This list only appears in practices with more than one practitioner.

The Consultation Templates settings page listing the four System Templates, each with a Customise button, and a Business Templates card holding one custom template, Fertility Initial, with Edit, Archive and a delete cross

Step 2: Make your own copy

System templates can't be edited directly. Click "Customise" next to the one closest to how you work. Daobook copies it — an Initial Consultation becomes Initial Consultation (Custom) — and opens the copy for editing.

Step 3: Name it and choose what the note shows

The editor shows your note in the middle, the way a consultation will. With no field picked, the panel on the right shows the template itself: give it a Name that says what it's for, such as Fertility Initial or Pain Follow-up, then tick or untick Show Prescription Builder and Show Acupuncture Points under In the note. The note in the middle shows those sections while they're ticked.

The template editor for Fertility Initial: the field types on the left, the note in the middle, and the template's Name, Base Type and the two In the note ticks on the right

Step 4: Arrange the fields

Click a field on the note to pick it. It takes a green edge and its settings open on the right.

  • Drag a field by the handle on its left to move it.
  • Choose Half width under Width to make a field half width, so two fields sit side by side.
  • Type a new Label to rename the field.
  • Click Remove to take a field out of new consultations. Consultations that already recorded it keep it.

Click the note away from any field to see the template's own details again.

Step 5: Add your own fields

Pick the field the new one should follow, then click a type under Fields on the left. It goes in under the field you picked, or at the end of the main fields if nothing is picked:

  • Rich text — a free-text box.
  • Single tick box — one checkbox, such as Consent given.
  • Tick boxes — a checklist. Type each choice under Options, and click "+ Add option" for the next.
  • Diagram — places the body chart, the tongue diagram or one of your own diagrams inside the note. See Your Own Diagrams and Diagrams in Templates.

Measures, under the field types, adds a rating scale that feeds one of your measures (see Tracking Progress with Measures). Add as many fields as you need.

The Cycle Symptoms checklist picked on the note, with its options Breast tenderness, Irritability, Cramping and Clots in its settings on the right

Step 6: Add default text (optional)

Pick a rich-text field and type under Default text to pre-fill it whenever a new consultation starts — a standard diet and lifestyle paragraph, say. You can edit or delete it during the consultation, and the note in the editor shows it in the field's box. Tick boxes and diagrams have no default text.

The settings of the Diet & Lifestyle field, with a paragraph of advice under Default text

Step 7: Save

Click "Save Template" in the bar under the note. Until you do, the bar says Unsaved changes, and Cancel leaves without saving.

In a practice with more than one practitioner, owners and admins also see Availability in the template's details. Keep personal means only you can use it; Share across business makes it available to everyone at your practice. Only owners and admins can edit a shared template.

The Availability options on a template: Keep personal, only you can use this template, and Share across business, everyone at your business can use this template

Step 8: Use it

In a consultation, choose your template from Template: at the top right of the note.

The Template picker at the top right of a consultation note, set to Fertility Initial

To have it open automatically, set it as the Default Consultation Template on an appointment type — see Step 4 of Setting Up Your Calendar.

Retiring a template

Click "Archive" on a template you no longer use. It leaves the template picker for new consultations, and every consultation already written with it keeps it. Archived templates sit at the bottom of the list with a Restore button. The × deletes a template outright, and only works on one that no consultation has used.


Tips:

  • Changing a template doesn't restructure notes already written with it.